Returns & Exchanges
At COSORI, we stand by the quality of our kitchen appliances and offer a 30-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return it for a full refund or exchange within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack the item in its original packaging, including all accessories, manuals, and the power cord to ensure a smooth processing experience.
Ship the Product
Affix the provided shipping label or use a trackable carrier to send the package back to our designated fulfillment center.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing